PRIVACY
POLICY.
LAST UPDATED: OCTOBER 2026Prevail Boxing Ltd (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what we collect, why we collect it, and what rights you have over it.
WHO WE ARE
Prevail Boxing Ltd is the data controller for the information described in this policy.
Address: 124 City Road, London, EC1V 2NX, United Kingdom
Email: reach@prevailboxing.co.uk
ICO registration number: ZC212783
WHAT WE COLLECT AND WHY
When you place an order
We collect your name, delivery address, email address and phone number. We use this to process your order, take payment, arrange delivery, send you order confirmations and dispatch updates, and handle any returns or enquiries afterwards.
Lawful basis: performance of a contract. We need this information to fulfil your order.
When you pay
Payments are processed by Stripe. Your card details are entered directly into Stripe’s secure payment form and are never stored on our website or seen by us. We receive only confirmation that a payment succeeded, along with the last four digits and card type.
Lawful basis: performance of a contract, and our legitimate interest in preventing fraud.
When you sign up for our discount offer
If you enter your details in our signup form to claim a discount, we collect your first name, last name and email address. We use this to send you your discount code and, if you have agreed, to send you marketing emails about new products and offers.
Lawful basis: consent. You can withdraw this at any time by clicking unsubscribe in any email we send, or by emailing us.
When you contact us
If you use our contact form we collect your name, email address, your message, and your order number if you provide one. We use this only to respond to your enquiry.
Lawful basis: our legitimate interest in responding to customer enquiries.
WHO WE SHARE YOUR INFORMATION WITH
We do not sell your personal information. We share it only with the following, and only as far as necessary.
| Who | What for | Where they are based |
|---|---|---|
| Stripe | Processing payments | United States and Ireland |
| Google Workspace | Business email | United States |
| GoDaddy | Website hosting | United States and Europe |
| Delivery partners | Delivering your order | United Kingdom and internationally |
We may also share information where we are required to by law, or to establish, exercise or defend legal claims.
INTERNATIONAL TRANSFERS
Some of the companies above are based outside the United Kingdom. Where your information is transferred outside the UK, we rely on the UK International Data Transfer Agreement, UK Addendum to the EU Standard Contractual Clauses, or an adequacy decision, so that your information receives an equivalent level of protection.
HOW LONG WE KEEP YOUR INFORMATION
| Information | How long we keep it |
|---|---|
| Order records | 6 years from the end of the tax year in which the order was placed, as required by HMRC |
| Marketing signups | Until you unsubscribe, or after 3 years of no engagement |
| Contact form enquiries | 2 years from your last contact with us |
COOKIES
We use cookies to make our website work.
Essential cookies are necessary for the site to function. They remember what is in your basket and keep you signed in through checkout. These cannot be switched off.
Analytics and marketing cookies stay off unless you choose Accept All in our cookie banner. If you do, we use Microsoft Clarity to understand how visitors use the site. It records how pages are used, such as clicks, scrolling and the pages you view, and lets us replay visits as session recordings so we can improve the site. We also use the Meta pixel to measure how our Facebook and Instagram ads perform.
You can change your cookie preferences at any time using the link in the footer of our website, and you can block or delete cookies through your browser settings.
YOUR RIGHTS
Under UK data protection law you have the right to:
- Access the personal information we hold about you
- Correct anything that is inaccurate or incomplete
- Erase your personal information, where we have no ongoing reason to keep it
- Restrict how we use your information
- Object to us using your information, including for marketing
- Data portability, to receive your information in a transferable format
- Withdraw consent at any time, where we rely on consent
To exercise any of these, email reach@prevailboxing.co.uk. We will respond within one month.
Please note that we may need to keep some information to meet legal obligations, such as retaining order records for tax purposes, even if you ask us to delete it.
MARKETING
If you have signed up to our emails, you can unsubscribe at any time using the link at the bottom of every email, or by emailing us. We will stop sending marketing emails straight away.
We will still send you emails about orders you have placed, as these are necessary to fulfil your order.
SECURITY
We use industry standard measures to protect your information, including encrypted connections across our website and payment processors who are certified to PCI DSS standards. No system can be completely secure, but we take reasonable steps to protect your information from loss, misuse and unauthorised access.
CHILDREN
Our website is not intended for children under 16, and we do not knowingly collect information from them.
CHANGES TO THIS POLICY
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top.
COMPLAINTS
If you are unhappy with how we have handled your personal information, please contact us first at reach@prevailboxing.co.uk so we can try to resolve it.
You also have the right to complain to the Information Commissioner’s Office.
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Questions about this policy? Get in touch.
